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Pickup From Our edubbuy Store


Ship to Store

Some items may not be immediately available for pickup at your local store, but can be shipped to your store for free. Ship-to-store items usually arrive at the store within 3 to 7 business days. We'll send you an e-mail when your items are ready for pickup.

Ship to Store excludes music, DVDs, video games and other select items.

Warehouse Pickup

Some items like TVs, refrigerators and other major appliances may be available for pickup at one of our local warehouses. If this option is available, you'll see it when you're selecting a store.

Bring the same things you'd bring for pickup in a store:

Your government-issued photo ID.

The credit card used for the purchase (if a credit card was used).

Your order number.

At the warehouse, look for a Will Call or Visitor Parking sign. Head inside and someone will be there to help.

Marketplace items

Marketplace items are not available for Store Pickup.

Picking up cell phones and mobile devices

If you're picking up a cell phone, mobile device or mobile accessory at one of our big-box stores, pick up your order in the Edubbuy Mobile department.

Allow at least 30 minutes when you pick up your cell phone or mobile device. We'll activate your device and get it set up, so it's working when you leave the store.

For cell phones and devices with plans, the person named on the contract must be present for pickup.

Store Pickup and our Low Price Guarantee

If your product is available at a lower price in the store at the time you pick it up, your original form of payment will be automatically adjusted to reflect the lower price. Some exclusions apply.

Changing or cancelling Store Pickup

To change or cancel a Store Pickup order, call us at 800-824-3362 OR +971-502-451-429.

To switch from Shipping to Store Pickup, call within one hour of placing your order.

To switch from Store Pickup to Shipping, call any time.

If you're calling to cancel a Store Pickup order, please have your credit card information handy.

We'll hold your items at the store for 8 days. If you don't pick up your items by then, we'll cancel the order and refund your method of payment.

A few more things to know:

There's no charge for Store Pickup.

Products may be larger than expected due to their packaging. Please keep this in mind when considering what vehicle you use to pick up your order.

Allow extra time to pick up large items like TVs and appliances.

Virtual and one-time-use credit cards cannot be used for Store Pickup.

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