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Log in to My Account and on the right side of eDubbuy.com. Below that are different tasks and that includes Change Password. Click on it and enter your email Id.
You can never retrieve the password once forgotten, however you can reset it. To reset, click on Log in on the upper right portion, you will see new customer and registered customers, under registered customer, click on “Forgot your password?” link and enter your email address. Open your email account and click on the reset link and create a new password for your account.
1. Go to www.edubbuy.com.
2. Create an account using My Account on the right side of eDubbuy.com and fill out the necessary information.
3. Once successfully registered, you can search the products you want to purchase.
4. After choosing the products to buy, click “ADD TO CART” then type in the specific address where you want the products to be delivered.
5. Select the mode of payment and click PLACE AN ORDER.
Cash against delivery Service available for all order from U.A.E. Customer can also make a Cash/ Credit Card payment directly in our office.
Once you have placed an order, you will receive a notification on your email to show the details of the order including the status.
On the product page, there is a picture of the device and on the right is the product information. Above and under the product information, there is button "Add To Cart”.
Click on it and you will be taken to the shopping cart page, you will see the important details of the selected product such as price and description, once reviewed then you can click on go to checkout and proceed to place the order.
Yes, we can arrange a reservation for specific products to be delivered on a specific date. Simply place the order and intimate about the time and delivery date through email Id or phone call. Please note that we are unable to hold items ordered for longer days using Cash Against Delivery options.
Edubbuy.com has a very rigorous process to shortlist its sellers. We work with authorized distributors and therefore are able to guarantee the authenticity of the products that are available on the website.
*We provide our company warranty, for one year from the original date of purchase printed on your invoice Only in UAE.
*This warranty covers the handset only, and it does not cover battery, charger, cover and any other accessories.
*Our warranty does not cover the following,
Misuse, including but not limited to the failure to use this product for its normal purpose or opening the cover by a non authorized person.
If the product is dropped or exposed to any water or other liquid damage.
If the product repaired or any attempt to repair by non authorized service center.
Any damage to the cover due to excessive wear and tear or improper ventilation or any other unusual elements.
Any damage due to the use of wrong software.
No we don’t deliver outside UAE. We may have this service in future.
We offer free delivery all over UAE within City limits.
If the product is faulty on arrival, you can return it within 7 days as per the return policy of Edubbuy.com. Post the 7 day period, the normal warranty conditions apply. To read our full return policy, please click here.
Yes, you can purchase a gift for your friends and family and we will deliver it to them. You can just mention the address of your loved ones in shipping information while you place an order. So that we can deliver to your loved ones to the corresponding address.
Most orders are delivered within 1-2 working days.
Yes you can within 7 days of purchase. However remember that the item should be unused, and returned in original packaging as is new condition. Any free gifts that came with the purchase must be returned as well. To read our full return policy click here.
Yes you can. If you have questions about specific products, you can email us on firstname.lastname@example.org or Call Us on +971502451429
We have partnership with delivery teams of Skycom. We deliver all orders between 9:00am till 6:00pm, Saturdays through Thursdays.
If you need a delivery outside of these time frames, please speak to one of our customer service representatives to request the same.
You can either email us at email@example.com or call our hotline number at +971502451429 Indicate the order number and state the reason of cancellation.
You can drop us an email at firstname.lastname@example.org or call the hotline number 971502451429 and we will respond as soon as possible. If product has been proven to be defective then one of our support representatives will arrange a pick up for it to be fixed then deliver it back to you.
Yes we do, just send us an official email with the purchase order from the company to email@example.com.
Edubbuy is an online store thus we do not have any showroom to display the products. However, for questions about the products, we have a support team who are ready to attend to those inquiries.