eDubbuy Delivery & Shipping
Delivery & Shipping
How long will the delivery take?
Edubbuy.com ensures that your order will be shipped to you as soon as possible. Every effort is made to ship your product on the next business day following your order. Our Shipping team will contact you to confirm a date and time for delivery. In the unfortunate circumstance of you not being available to receive the delivery, we shall contact you again.
Domestic Shipping : The orders are normally shipped within 2 working days from the date of the order placed and delivered within 1 working day. Orders received after 4 pm on Thursday will be shipped on Sunday.
International Shipping : The orders are normally shipped within 2 working days from the date of the order placed and delivered within 2 - 5 working days depending on the delivery location. Orders received after 4 pm on Thursday will be shipped on Sunday.
Gift Codes/ Digital Downloads : Will be delivered on the same day or immediately depending on the product. Check respective product pages for more details.
What are the delivery charges?
Edubbuy.com provides * FREE DELIVERY on all items upto 5kg and minimum purchase rate is AED 300 for your product in Dubai.
For outside Dubai orders, the shipping charge is calculated according to the delivery location.
|Emirates||Shipping Charges (AED)|
|RAS AL KHAIMAH||25|
How can I track my order?
Should you require assistance in tracking your order, please contact our customer service team on 800-824-3362 between 9:30 am and 7:30 pm UAE time Saturday to Thursday.
Non-Receipt of Package
If the tracking information notifies that the product has been delivered, please check with you family members or neighbors. Else you can contact our customer care team at 800-824-3362 (Saturday - Thursday, 9:30AM - 7:30PM, UAE Time)
If the tracking information indicates the package is returned back to origin (due to various reasons such as incorrect delivery address), then the shipment will be sent again after confirming the address with the customer.
Does edubbuy.com deliver Internationally?
Yes, we do delivery internationally. The shipping charges are calculated according to the weight of the product and delivery location.
What about Tax, Octroi Charges?
While shipping to different countries, there would be taxes and octroi charges which has to be borne by the recipient as we won‚t be able to calculate the charges as it varies from country to country.